Access Process and Entry Criteria :
- Entry will only be declined as a last resort
- Human rights will not be breached
- Funding is approved and forthcoming for subsidised Residents and from non subsidised Residents
- Potential Residents will have their needs levels assessed through the appropriate assessment team
- Residents will be assessed at the appropriate level for eligibility to reside at Tui Glen Rest Home
- Staff can care for Residents adequately
- Residents are safe
Policy: Entry may be declined for the following reasons:
- The Rest Home is full.
- The prospective Resident has not been assessed for Rest Home care levels, 1 or 2, Carer Support or Respite Care.
- Funding has not been approved for prospective subsidised Residents.
- Funding is unlikely from non subsidised prospective Residents.
- A potential Resident is related to another Resident or staff member.
- A consumer has an infectious disease likely to infect Residents and staff.
- The Clinical Needs level (CNL) is inappropriate for the Rest Home.
- Unsuitable skill mix of staff for the consumer’s health and care needs (in cases of special requests from Needs Facilitators or Service Co-ordinators).
1. Entry would never be declined based on colour, religion, sexual orientation, personal values and beliefs, culture, gender or age (except where age affects availability of suitable funding). Tui Glen Rest Home is authorised to accept Residents over 65, assessed eligible by Needs Facilitators.
2. If a prospective Resident was related to another Resident or staff member, entry may be approved if all parties involved agreed that the arrangement could be managed well. The decision would be at the discretion of the Manager.
3. Tui Glen Rest Home keeps equipment relevant to their contract but may choose not to purchase or hire expensive equipment for very special needs over and above requirements. This may vary from time to time at the discretion of the Manager.
4. Tui Glen Rest Home caters for Residents with CNL assesment for Carer Support and Respite Care.
5. If the Registered Nurse or Manager felt that the skill mix of staff was not adequate to cater for a prospective Resident with special care needs, over and above what is considered normal for Tui Glen Rest Home’s purpose, the entry would be deferred until appropriate training was implemented.
6. All staff must refer enquiries for beds to the Manager.
7. If entry is declined, or deferred, the Manager will notify the prospective Resident and referrer as soon as possible with a full explanation of the reasons why.
8. The Manager will document the entry decline, with reasons, in her personal work diary.
9. If the prospective Resident chooses to be placed on a waiting list, the Manager will assist the Service Co-ordinator by trying to give realistic vacancy dates and likelihood of a vacancy. Assistance to find temporary accommodation would be offered if required. Referral will be made to Support Works or an other Rest Home on request.
Phone Manager Hilary Bird: 03-545 155
23 Tui Glen Rd
23 Tui Glen Rd